When you are ready
to order, you will have several options. You can use our convenient
on-line catalog and order securely
over the Internet, you can fax us your order at,
call our order line at
How ever you decide
to reach us, please be sure to include your full name, address,
fax number and/or email address to expedite order processing.
Our on-line ordering system will offer you the ability
to create and print a completed order for that has everything
we need for your faxed or mailed order. Give it a try
and see how convenient it can be.
We gladly accept
Visa, Mastercard, or money orders.
If you don't have what I ordered? Do You Do Back Orders?
We do not back
order. Items not sent with original order will be canceled,
and need to be reordered. We will attempt to notify customers
of out of stock situations and advise of possible substitutions
Your Order System Secure?
secure order system is essential for e-commerce. We utilize
a secure shopping system that uses encryption meeting or exceeding
industry standards to protect your information. For more information,
visit our security Policy page.
Will You Ship My Order?
For U.S. Orders,
we use the U. S. Postal Service's Priority Mail service. For
international orders we utilize the USPS Global Priority Mail
service where available and make alternate arrangements where
it is not available. For more information, visit
our Shipping page.
the Packaging Discreet?
that discretion is important to some of our customers. Most
orders are shipped in a standard USPS Priority mail box. In
the event that this is not the case, we will ship in an alternate
if I Need to Return an Item?
Returns will not
be accepted without prior authorization. All
claims must be made within ten (10) days of receipt of goods.
Items ordered incorrectly must returned prepaid freight in
original packaging. A credit will be issued for replacement.
Used items may not be returned. Goods returned for refund
will incur a 20% restocking fee. Defective products will be
replace with like product, credit or refund at manufacturers
discretion, depending on availability at time of request.
feel strongly about protecting the privacy of our customers.
We do not share any information we obtain for fulfilling orders
or because a customer has contacted us or asked to join our
unless compelled by law or it is necessary to fulfill the
order (for example, we have to give a shipping address to
the post office in order to deliver your order.) See
would I get charged twice for an order?
When shipping via priority mail sometimes the items don't
fit into the flat rate priority boxes and we need to put them
in the next larger box which when shipping internationally
means more cost. Most items will fit into the small flat rate
boxes but if the order is larger it won't therefore we must
use the next size box. When placing the order our cart system
goes by weight for the shipping charges but sometimes this
won't be accurate due to size and shape of items. Please be
aware that the original charge on the order form is what is
charged and if the acutual charges are more we will charge
the difference sometimes resulting in a second transaction.