When you are ready to order, you will have several options. You can use our convenient on-line catalog and order securely over the Internet, you can fax us your order at, call our order line at (702) 526-1433.

How ever you decide to reach us, please be sure to include your full name, address, fax number and/or email address to expedite order processing. Our on-line ordering system will offer you the ability to create and print a completed order for that has everything we need for your faxed or mailed order. Give it a try and see how convenient it can be.

We gladly accept Visa, Mastercard, or money orders.

What If you don't have what I ordered? Do You Do Back Orders?

We do not back order. Items not sent with original order will be canceled, and need to be reordered. We will attempt to notify customers of out of stock situations and advise of possible substitutions available.

Is Your Order System Secure?

A secure order system is essential for e-commerce. We utilize a secure shopping system that uses encryption meeting or exceeding industry standards to protect your information. For more information, visit our security Policy page.

 

How Will You Ship My Order?
For U.S. Orders, we use the U. S. Postal Service's Priority Mail service. For international orders we utilize the USPS Global Priority Mail service where available and make alternate arrangements where it is not available. For more information, visit our Shipping page.

 

Is the Packaging Discreet?

We realize that discretion is important to some of our customers. Most orders are shipped in a standard USPS Priority mail box. In the event that this is not the case, we will ship in an alternate discrete package.

 

What if I Need to Return an Item?

Returns will not be accepted without prior authorization. All claims must be made within ten (10) days of receipt of goods. Items ordered incorrectly must returned prepaid freight in original packaging. A credit will be issued for replacement. Used items may not be returned. Goods returned for refund will incur a 20% restocking fee. Defective products will be replace with like product, credit or refund at manufacturers discretion, depending on availability at time of request.

 

What is your Privacy Policy?

We feel strongly about protecting the privacy of our customers. We do not share any information we obtain for fulfilling orders or because a customer has contacted us or asked to join our mailing list unless compelled by law or it is necessary to fulfill the order (for example, we have to give a shipping address to the post office in order to deliver your order.) See our Privacy Policy Page for full details.